BAO Kings Cross is looking for an Assistant General Manager to help lead the team with care, consistency, and attention to detail.
At BAO, we care about doing things properly - from the service we give to the way we support our teams. As Assistant General Manager, you’ll play a key role in leading the front of house team day-to-day, helping to create a warm, joyful environment for both guests and staff.
You’ll work closely with the General Manager to keep operations running smoothly, while building a team culture where people feel supported, confident, and proud of the experience they deliver.
This is a leadership role for someone who’s passionate about hospitality, thrives in a fast-paced environment, and leads with kindness and consistency.
The Restaurant
Just a stone’s throw from the station, BAO Kings Cross is our largest and most versatile restaurant. Designed with warm wooden panelling and clean architectural lines, the space offers a calm, considered backdrop to enjoy our full BAO menu - from fluffy steamed Bao to bold Taiwanese small plates and rice dishes.
The restaurant features a large, open dining room, a private mezzanine space for group dining, and a relaxed terrace perfect for sunny days. It’s a dynamic restaurant that welcomes everything from quick solo lunches to special celebrations.
The Position
What you’ll be doing:
- Supporting the GM in the daily running of the restaurant - leading service and managing the pace, energy, and flow of the floor
- Creating memorable guest experiences through warm, thoughtful service
- Coaching and developing the FOH team - leading training, check-ins, and ongoing support
- Helping with rota planning & stock management
- Upholding high standards across guest care, cleanliness, safety, and BAO brand presentation
- Acting as a calm, capable leader on shift - someone the team can rely on and learn from
What we’re looking for:
- Experience as an Assistant General Manager or Assistant Manager in a high-quality, fast-paced restaurant
- A natural team leader - clear communicator, approachable, and focused on people’s growth
- A strong sense of what great guest experience looks like - and how to deliver it consistently
- Confidence in shift management, floor coordination, and basic back-office tasks
- A hands-on, positive attitude and a genuine love for hospitality
The Benefits
We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team:
Work-Life Balance
- 6 shifts across 5 days, with a maximum of one double shift
- Paid overtime
- Rotas released two weeks in advance so you can plan ahead
Growth & Development
- Personalised development plans tailored to your goals
- Access to School of BAO, a series of talks, workshops and fieldtrips
Perks & Discounts
- Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry
- Access to curated wine and meat suppliers at trade prices
Rewards & Recognition
- BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop
- BAO Pyramid Scheme - earn up to £500 for referring someone to join the team
Milestones
- Extra holiday and perks to celebrate work anniversaries and milestones
Celebrations
- Annual Wei Ya & BAO Awards Party
- BAO Social Clubs: Grandma’s Home Cooking Club, Hot Pot Supperclub
